- Digital Products: As all crochet patterns are digital downloads, we do not offer refunds or exchanges once the purchase is complete and the download link has been sent. This is to protect the integrity of our digital products.
- Defective Products: If you experience any issues with the pattern file, such as a corrupt download or missing pages, please contact us within 14 days of your purchase. We will verify your claim and provide a replacement file if necessary.
- Customer Support: If you have any questions or concerns about a pattern before purchasing, feel free to reach out to us. We are here to help!
Thank you for understanding our policy.
Happy crocheting!